Shipping & Returns
Expected Shipping Times
J Gerard Design Studio and the Peace Gallery ships FOB Los Angeles,California. All rates are calculated using UPS shipping tables with a small handling fee. Street address is necessary, as orders cannot be delivered to PO Boxes. J Gerard Design Studio and the Peace Gallery processes orders on Wednesday, and Friday. Orders are processed and shipped Wednesday, and Friday 9:00am – 4:30pm PST, excluding legal holidays or other factory/warehouse closings. Each order may have only 1 ship to address. If you require multiple ship addresses, please order separately for each address. We strive to provide consistent and timely delivery of confirmed orders. However, this is not always possible and we cannot guarantee the timely arrival of your package. Any delivery that is within five percent (5%) of the total order shall be considered complete and the purchase price shall be adjusted to reflect the actual number of items delivered. All shipping costs shall be borne by you.
Delivery & Processing Charges (D&P)
D&P is the charge for catalog and internet order processing, item selection, packaging, processing, transport and handling. Special delivery requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional charges, but our best approximation and will vary with specific requests, such as gift box, gift wrap and monogramming. Shipments and deliveries occur only on weekdays. D&P is subject to change and will be determined at time of order and subject to the following:
Unless an expedited service is requested, your order should arrive in approximately 5-7 business days after shipping if ordered by 12:00 noon (CST).
If requested, add $10.00 to standard D&P. Your order should arrive in 2 business days after shipping if ordered by 12:00 noon (CST). Please note two-day orders placed after 12:00 noon (CST) Friday, or on Saturday or Sunday will be processed Monday and should arrive in 2 business days after shipping. Some heavy or bulky items may not qualify for this service. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. Some zip codes are not available for this service.
If requested, add $17.00 to standard D&P. Your order should arrive the next business day after shipping if ordered by 12:00 noon (CST). Please note overnight orders placed after 12:00 noon (CST) Friday, or on Saturday or Sunday will be processed Monday and should arrive the next business day after shipping. Some heavy or bulky items may not qualify for this service. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. Some zip codes are not available for this service.
Alaska, Hawaii, Puerto Rico and Guam Deliveries
Add $5.00 to the applicable D&P charges. Your order should arrive in approximately 7 to 10 business days if ordered by 12:00 noon (CST).
(Catalog) A base delivery charge will be quoted at the time of order placement that could be amended at a later date for additional charges in the foreign country. Delivery transit days to the recipient will vary depending upon the destination country. Duties and taxes will be the responsibility of the recipient. (Online) At this time, we are only able to allow online orders for Canadian addresses. It is not possible to specify any other international destination or U.S. territory when placing an order online. However, you may have your J Gerard Design Studio and Peace Gallery purchase shipped to an international address by calling 1.800.JGERARD.
We want you to be completely happy with your order.
If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was delivered to you. Used merchandise cannot be returned unless defective.
Return Within Amount of Credit
0-60 days from receipt of merchandise 100% of purchase price
61-120 days from receipt of merchandise 75% of purchase price
121-180 days from receipt of merchandise 50% of purchase price
181+ days from receipt of merchandise 0%
Merchandise returned more than six months after the delivery date will be shipped back to you at your expense.